Latasha Archer
About Latasha Archer
Latasha Archer is a Customer Success Manager with a strong background in vendor management and marketing strategies. She holds a Master's Degree in Strategic Marketing and Communications from the University of Greenwich and has extensive experience in customer engagement and budget administration.
Current Role at Submittable
Latasha Archer serves as a Customer Success Manager at Submittable, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's solutions. Her work involves engaging with clients to optimize their experience and drive value from Submittable's offerings. The position is hybrid, based in Seattle, Washington.
Education and Expertise
Latasha Archer obtained her Master's Degree in Strategic Marketing and Communications from the University of Greenwich, studying from 2014 to 2015. She also holds a Bachelor's Degree in Business Administration and Management from the State University of New York at Oswego, where she studied from 2005 to 2009. Her educational background supports her expertise in both B2B and B2C marketing strategies.
Professional Background
Latasha Archer has a diverse professional background in customer success and marketing. She began her career as a Recreation Coordinator at Housing Works from 2010 to 2014. Following that, she worked as a Sales Assistant at Fox Station Sales-NY for 11 months in 2013-2014. She then served as a Marketing Assistant Intern at Millennium & Copthorne Hotels in 2015. From 2015 to 2022, she held the position of Marketing Manager at the Society of Cosmetic Chemists. Most recently, she worked as a Customer Success Manager at Gencove from 2022 to 2023.
Skills and Competencies
Latasha Archer possesses strong skills in vendor management and optimizing partnerships to enhance service delivery. She is proficient in events planning and execution, contributing to customer engagement initiatives. Additionally, she has experience in budget administration, ensuring efficient resource allocation for customer success projects. Her capabilities also include lead generation and qualification, which are essential for driving business growth.