Matty Kerr
About Matty Kerr
Matty Kerr is a Customer Success QA Specialist at Submittable, where he has worked since 2021. He collaborates with various teams to improve client satisfaction and has a background in multimedia design and customer support.
Work at Submittable
Matty Kerr has been employed at Submittable since 2021, currently holding the position of Customer Success QA Specialist. In this role, Kerr collaborates closely with engineering, product, and support teams to enhance client satisfaction. Prior to this position, Kerr served as a Customer Support Specialist at Submittable from 2020 to 2021. Over the course of three years at the company, Kerr has accumulated extensive experience in ensuring the quality and usability of platform features.
Education and Expertise
Matty Kerr earned a Bachelor of Arts degree in Media Arts - Film from the University of Montana, where they studied from 2007 to 2011. This educational background has contributed to Kerr's expertise in visual content creation and quality assurance within the tech industry.
Background in Multimedia Design
Before joining Submittable, Matty Kerr worked as a Multimedia Designer at HuHot Mongolian Grill from 2019 to 2020. In this role, Kerr was responsible for creating and editing visual content for the company's website, social media, and marketing campaigns. This experience provided a foundation in multimedia production and design.
Professional Experience
Matty Kerr has over three years of professional experience in roles focused on customer success and quality assurance. This includes a year as a Customer Support Specialist and three years as a Customer Success QA Specialist at Submittable. Kerr's background in multimedia design also adds a unique perspective to their current role.