Oliver Mika
About Oliver Mika
Oliver Mika is an Enterprise Client Success Manager currently working at Submittable in Bellevue, Washington. He has a background in urban studies and data management, with previous roles in client relations and project coordination across various companies.
Current Role at Submittable
Oliver Mika currently serves as the Enterprise Client Success Manager at Submittable, a position he has held since 2022. Based in Bellevue, Washington, he focuses on ensuring client satisfaction and success for enterprise accounts. His role involves collaborating with clients to understand their needs and providing tailored solutions to enhance their experience with Submittable's services.
Previous Experience at Submittable
Prior to his current role, Oliver Mika worked as an Enterprise Account Manager at Submittable for five months in 2022. In this capacity, he was responsible for managing relationships with enterprise clients and ensuring their needs were met effectively. His experience in this position laid the groundwork for his transition to the Client Success Manager role.
Professional Background in Client Relations
Oliver Mika has extensive experience in client relations, having worked at GrowthWheel International Inc. as a Team Leader for Client Relations from 2020 to 2022 and as a Client Relationship Manager from 2017 to 2020. In these roles, he developed strategies to enhance client engagement and satisfaction, contributing to the overall success of the organization.
Educational Background
Oliver Mika has a diverse educational background. He studied at the University of Washington, earning a Bachelor of Urban Studies with a focus on Sustainable Urban Development from 2012 to 2014. He also attended the University of Amsterdam, where he studied City/Urban, Community and Regional Planning in 2013. Additionally, he completed a certification in Geographic Information Systems (GIS) at Pratt Institute in 2016, further enhancing his expertise in data management.
Early Career Experience
Oliver Mika began his career as a Sales Associate at HAYES in the Greater New York City Area from 2015 to 2016. He then transitioned to SYNERGY CONSTRUCTION MANAGEMENT LLC, where he worked as a Project Coordinator for one year in Manhattan, New York, from 2016 to 2017. These early roles provided him with foundational skills in sales and project management.