Christopher Lawrence
About Christopher Lawrence
Christopher Lawrence is a Lead Service Desk Technician with extensive experience in IT support and systems engineering. He has conducted security reviews and led migration projects, enhancing cloud infrastructure and device security in various organizations.
Current Role at Suitsupply
Christopher Lawrence serves as the Lead Service Desk Technician at Suitsupply, a position he has held since 2024. In this role, he is responsible for overseeing the service desk operations, ensuring efficient support for users, and maintaining the overall functionality of IT services. His work focuses on enhancing user experience and resolving technical issues effectively.
Previous Experience at Adyen
Christopher Lawrence worked at Adyen from 2019 to 2022, initially as a Desktop Engineer for two years and later as an IT Experience Engineer for one year. During his tenure, he contributed to improving IT support processes and enhancing user experience in a fast-paced environment. His experience at Adyen provided him with a solid foundation in IT support and system management.
Technical Contributions and Projects
In his professional career, Christopher Lawrence has led significant technical projects, including a migration project from On Prem Active Directory to Entra ID, which improved the company's cloud infrastructure. He also conducted a comprehensive Jamf Security Review to enhance the security of Apple devices and performed penetration testing on MDM solutions to identify vulnerabilities.
Education and Qualifications
Christopher Lawrence studied at North Ease Manor, where he completed his Secondary Education and achieved GCSE qualifications from 1999 to 2002. This educational background provided him with foundational knowledge that supports his technical career in IT and systems management.
Mentorship and Training Initiatives
Christopher Lawrence has taken an active role in mentoring and training within his professional environment. He mentored a Level 1 third-party vendor team, enhancing their technical skills and service delivery. Additionally, he developed support documentation and training materials for an employee iPhone rollout, facilitating a smooth transition for users.