William Winter
About William Winter
William Winter is a Call Center Operations Manager at Sunrun, overseeing a remote team in the solar power industry since 2015. He has extensive experience in call center management, including a previous role at DS Services.
Work at Sunrun
William Winter has served as the Call Center Operations Manager for the remote team at Sunrun since 2015. In this role, he oversees the operations of a virtual call center that accommodates over 100 seats. His responsibilities include managing daily operations, ensuring efficient communication, and optimizing performance within the solar power industry.
Previous Experience in Call Center Management
Before joining Sunrun, William Winter worked as the Telesales Call Center Manager at DS Services from 2010 to 2015. During his five years in this position, he managed call center operations in Pasadena, focusing on telesales strategies and team performance.
Education and Expertise
William Winter studied at La Salle University from 1989 to 1991, where he completed coursework relevant to his field. He furthered his education at Florida Atlantic University, achieving a focus in Microbiology and Immunology from 1993 to 1995. This educational background supports his analytical skills in managing call center operations.
Background in Remote Team Management
Since 2015, William Winter has been managing a remote team in the call center industry. His experience in overseeing a virtual workforce has equipped him with the skills necessary to navigate the challenges of remote operations, ensuring effective collaboration and productivity.