Amanda Mc Loone
About Amanda Mc Loone
Amanda McLoone is a Senior Email Lead at Superfly, where she has worked since 2021. She has a diverse background in guest services and community relations, with experience at organizations such as the Tampa Bay Rays and Jimmy John's.
Current Role at Superfly
Amanda Mc Loone serves as the Senior Email Lead at Superfly, a position she has held since 2021. In this role, she focuses on enhancing communication strategies and streamlining guest inquiries. Her responsibilities include authoring both guest-facing and internal training documents to improve operational efficiency. Amanda's experience in guest services has equipped her with the skills necessary to identify potential operational issues proactively.
Previous Experience at Superfly
Prior to her current role, Amanda Mc Loone worked at Superfly in various capacities. She served as a Guest Services Team Lead for seven months in 2021, where she developed a ticket swap partnership program aimed at enhancing guest operations. Additionally, she worked as a Guest Services Trainer for one month and as a Guest Services Team Member for four months, both in 2021 and 2020 respectively.
Experience at Tampa Bay Rays
Amanda Mc Loone was employed by the Tampa Bay Rays as a Fan Host from 2019 to 2020. During her four-month tenure, she engaged with fans and contributed to creating a positive game day experience. This role helped her develop skills in customer service and event management.
Education and Expertise
Amanda Mc Loone earned her Bachelor of Science degree in Psychology from Florida State University, completing her studies from 2014 to 2018. This educational background provides her with insights into human behavior, which she applies in her roles within guest services and communication.
Long-term Roles at Fueled By Ramen and The Syndicate
Since 2015, Amanda Mc Loone has been a Street Team Member at Fueled By Ramen and a Synnernation Marketing Representative at The Syndicate. Her long-term involvement in these positions demonstrates her commitment to the music and entertainment industry, where she engages with fans and promotes various events.