Prabhjot Kaur
About Prabhjot Kaur
Prabhjot Kaur is an Install Technician and Technical Support professional with extensive experience in the technology sector, currently working at Superna in Ottawa, Ontario, Canada. She has a strong educational background in Information Technology and Management, holding degrees from multiple institutions and has developed her technical skills over several years in various roles.
Work at Superna
Prabhjot Kaur has been employed at Superna since April 2019, where she started as an Install Technician. Over the years, she has transitioned into the role of Quality Assurance Software Tester. Her tenure at Superna has allowed her to expand her technical knowledge and expertise significantly.
Current Role at Geek Squad
Since 2018, Prabhjot Kaur has been working at Geek Squad in Ottawa, Ontario, Canada, as a CIA (Customer Interaction Agent). She has accumulated six years of experience in this role, providing technical support and assistance to customers.
Previous Experience in Technical Support
Before her current roles, Prabhjot Kaur worked as a Technical Support Specialist at Graham from 2009 to 2010 in the Calgary, Canada Area. Additionally, she served as a Technical Assistant at EVOLVAN INFO SOLUTIONS PRIV LIMITED for 11 months in 2011 in Ludhiana Area, India. She also contributed to educational projects at the Southern Alberta Institute of Technology from 2008 to 2009.
Education and Expertise
Prabhjot Kaur holds a Bachelor of Technology (BTech) in Information Technology from Baba Banda Singh Bahadur Engineering College. She also studied Information Technology at the Southern Alberta Institute of Technology (SAIT), where she achieved a degree in Technology Infrastructure Management. Furthermore, she earned a Master of Business Administration (MBA) in Management Information Systems and Services from Sikkim Manipal University through Distance Education.
Career Development and Support
Throughout her career, Prabhjot Kaur has experienced a supportive work environment, particularly during her return to work after maternity leave. The assistance from her employers and the HR department facilitated a smooth transition back into her professional role.