Superorder
Superorder, formerly known as Cookdash, Forward Kitchens, and Forward, is a B2B company based in New York, NY, providing a comprehensive suite of restaurant management software and services to over 1,000 restaurants across more than 150 cities.
Services Provided by Superorder
Superorder offers a comprehensive suite of services tailored for restaurant operations. This includes a contactless ordering system designed for dine-in orders, which facilitates easy and safe transactions. They provide third-party platform automation to streamline operations and integrate seamlessly with Google Food Ordering. Their portfolio of services also features menu management capabilities, templates for restaurant websites, local business listings, and reputation management services. Additionally, Superorder offers a restaurant review and feedback system, branding and marketing services, automated email and text marketing, a restaurant dashboard for business insights, gift card services, and loyalty programs for customer retention. Their all-in-one restaurant management software is designed to increase efficiency and revenue for restaurant owners.
Superorder Founders and Team
Superorder has a dedicated team of 15 members based in New York, NY, USA. The company has undergone several name changes, previously known as Cookdash, Forward Kitchens, and Forward. The team participates in Y-Combinator's Summer '19 batch and operates across various regions including the United States of America, America/Canada, and remote locations, providing both full and partial remote work options.
Superorder Products and Features
Superorder provides multiple products and features to assist restaurants in their operations. Notable products include order management systems, virtual restaurant services, dispute management tools, AI review management, operations management, financial management, restaurant survey & feedback system, and AI-powered websites. Additionally, Superorder offers a range of automated marketing tools, including email and text marketing, aimed at enhancing the branding and marketing efforts of restaurants.
Superorder Industry Position and Impact
Operating within the B2B sector, Superorder focuses on increasing, managing, and protecting online restaurant sales. The company serves over 1,000 restaurants across more than 150 cities and has processed over 1,500,000 orders. Their services aim to help restaurants increase their revenue by 53%. Superorder's solutions are deeply rooted in the restaurant community, catering specifically to the needs of operators and designed to be easy to use for restaurant owners.
Superorder Funding and Growth
Superorder has demonstrated significant growth and development, marked by raising a $10 million Series A funding round. Their services are designed to cater to the needs of the restaurant industry by offering streamlined, automated solutions that integrate various aspects of restaurant management and marketing. This funding has supported Superorder’s expansion and the enhancement of their comprehensive suite of services.