Ecem Sun Vardar
About Ecem Sun Vardar
Ecem Sun Vardar is a Customer Success Specialist at SCW.AI by Supply Chain Wizard, where she has worked since 2022. She combines her engineering background with business expertise to enhance customer satisfaction and retention.
Work at SCW.AI by Supply Chain Wizard
Ecem Sun Vardar currently holds the position of Customer Success Operations Lead at SCW.AI by Supply Chain Wizard. She has been in this role since 2023, contributing to customer success initiatives for 11 months. Previously, she served as a Customer Success Specialist at the same organization since 2022, where she focused on understanding customer needs and enhancing satisfaction. Additionally, she has worked as a Senior Customer Success Specialist for one year, collaborating with cross-functional teams to ensure customer retention and success.
Education and Expertise
Ecem Sun Vardar has pursued her education in business and engineering. She is currently studying Business Administration at Anadolu University, with an expected completion date in 2026. She also holds a degree in Electrical and Electronics Engineering from Izmir University of Economics. Her educational background equips her with a strong foundation in both technical and business domains, allowing her to effectively bridge the gap between engineering and customer success.
Background in Project Management
Ecem has a diverse background that includes experience in project management and product management. She worked as a Proje Müdürü at Oryx Data Incubator for four months in 2021, where she gained insights into managing projects effectively. Additionally, she served as a Product Manager at Eva from 2020 to 2021, where she developed skills in overseeing product development and aligning it with customer needs.
Previous Experience at Schneider Electric
Ecem began her professional career with an internship at Schneider Electric in 2019, where she worked for one month in Manisa, Türkiye. This early experience provided her with exposure to the engineering sector and helped her understand the practical applications of her academic knowledge in a corporate environment.
Passion for Technology and Customer Impact
Ecem Sun Vardar is passionate about leveraging technology to create value for customers and stakeholders. She works with global clients to deliver AI-powered solutions and drive digital transformation. Her commitment to enhancing customer experiences through innovative technology solutions is a key aspect of her professional philosophy.