Veysel A.
About Veysel A.
Veysel A. is a Customer Success Specialist at SCW.AI by Supply Chain Wizard, where he has worked since 2022. He holds a Bachelor's degree in International Relations and Affairs and an MBA, and has previous experience in audit and back office management.
Work at Supply Chain Wizard
Veysel A. has been employed at Supply Chain Wizard, LLC since 2022, serving as a Customer Success Specialist. In this role, he focuses on enhancing customer satisfaction and ensuring clients effectively utilize the company's services. His tenure at Supply Chain Wizard has lasted for two years, during which he has contributed to the company's commitment to delivering quality customer support.
Previous Experience in Customer Support
Before joining Supply Chain Wizard, Veysel A. worked at Webhelp as Head of Back Office from 2019 to 2022. In this position, he managed back-office operations and led a team to improve service delivery. Additionally, he gained experience as an Audit Intern at PwC in 2019 for four months, where he assisted in audit processes and gained insights into financial assessments.
Educational Background
Veysel A. holds a Bachelor's degree in International Relations and Affairs from Manisa Celal Bayar Üniversitesi, where he studied from 2016 to 2019. He furthered his education by earning a Master of Business Administration (MBA) from Anadolu University, completing the program from 2021 to 2023. His academic background provides a strong foundation for his roles in customer success and business operations.
Internship Experience
In 2018, Veysel A. completed a two-month internship as a Foreign Trade Trainee at the Izmir Chamber of Commerce. This role allowed him to gain practical experience in international trade and develop skills relevant to his future career in customer success and business management.