Randi Herndon
About Randi Herndon
Randi Herndon serves as the VP of Enterprise Accounts at Surefire Local, bringing over 20 years of experience in customer service and marketing. Her career includes roles at Bath & Body Works, COMMUNITY MANAGEMENT ASSOCIATES, INC, and Promio, where she developed expertise in personnel management and sales.
Current Role at Surefire Local
Randi Herndon serves as the Vice President of Enterprise Accounts at Surefire Local, a position she has held since 2016. In this role, she focuses on equipping local businesses with tools to manage their digital and traditional marketing efforts. Her responsibilities include overseeing account management and ensuring that clients receive effective support tailored to their needs. Herndon's experience in both large corporations and small to medium-sized businesses enhances her ability to address diverse client requirements.
Previous Experience at Bath & Body Works
Randi Herndon worked at Bath & Body Works for a total of eight years, holding two key positions. She began as a Store Manager in the Greater Atlanta Area from 1994 to 1998, where she developed her skills in customer service and team leadership. Following this role, she advanced to District Sales Manager from 1998 to 2002, operating in Louisville, KY, and Atlanta, GA. In this capacity, she managed multiple store locations, focusing on sales performance and operational efficiency.
Career at COMMUNITY MANAGEMENT ASSOCIATES, INC
Herndon served as Vice President at COMMUNITY MANAGEMENT ASSOCIATES, INC from 2002 to 2012. During her ten years in this role, she contributed to the real estate industry by managing various aspects of business operations. Her responsibilities included personnel management, sales, and project management, which helped strengthen her leadership skills and industry knowledge.
Role at Promio
From 2012 to 2016, Randi Herndon worked as VP of Sales & Support at Promio, previously known as m2M Strategies. In this position, she focused on sales strategies and customer support, further enhancing her expertise in client relations and business development. Her tenure at Promio allowed her to refine her skills in managing customer interactions and driving sales growth.
Education and Expertise
Randi Herndon earned a Bachelor of Arts (B.A.) in Sociology from The University of Georgia, where she studied from 1989 to 1993. Her educational background, combined with over 20 years of experience in customer service across various industries, positions her as a knowledgeable professional in sales, marketing, and personnel management. Her expertise is particularly focused on supporting local businesses in their marketing efforts.