Aaron Drayton
About Aaron Drayton
Aaron Drayton is a Customer Service Representative at Swissport, with a background in public speaking and leadership through various roles, including chair of the Youth Advisory Committee at Campbelltown City Council. He holds a Bachelor's degree in Aviation/Airway Management and Operations from the University of South Australia.
Work at Swissport
Aaron Drayton currently serves as a Customer Service Representative at Swissport, located at Adelaide Airport in South Australia. He has held this position since 2021. In this role, he is responsible for providing customer support and ensuring a positive experience for travelers. His experience in customer service is complemented by his previous roles, which have equipped him with essential skills in communication and teamwork.
Education and Expertise
Aaron Drayton studied at the University of South Australia, where he earned a Bachelor's degree in Aviation/Airway Management and Operations. His education has provided him with a solid foundation in the aviation industry, enhancing his understanding of operations and management within this field. This academic background supports his current role at Swissport.
Background
Aaron Drayton has a diverse professional background that includes various roles in customer service and leadership. He has worked at MYER as a Retail Sales Assistant from 2019 to 2021, where he developed retail and sales skills. Prior to that, he served as a Grounds Maintenance Officer at ECH Inc. from 2018 to 2019, gaining experience in maintenance and client interaction.
Leadership Experience
Aaron has demonstrated leadership capabilities through various roles. He held the position of chair on the Youth Advisory Committee at Campbelltown City Council, contributing to governance and decision-making processes. Additionally, he acted as a team leader in Scouts, where he developed essential leadership and organizational skills that are applicable in his professional life.
Communication Skills Development
Aaron Drayton has gained valuable communication skills through his diverse work experiences. While working with clients with dementia in aged care gardening services, he developed a strong ability to communicate effectively and compassionately. His role as a presenter and team participant at Three D Radio further enhanced his public speaking and teamwork skills.