Alex Batchelor
About Alex Batchelor
Alex Batchelor is a Senior Manager of Customer Care Business Operations at Synovus, where he has worked since 2019. He has a background in business administration and management, with previous roles at TSYS, Synovus, and Regions Bank.
Current Role at Synovus
Alex Batchelor serves as the Senior Manager of Customer Care Business Operations at Synovus. He has held this position since 2019, contributing to the company's operations in the Columbus, Georgia area for five years. In this role, he is responsible for overseeing customer care initiatives and ensuring operational efficiency within the business.
Previous Experience at Synovus
Prior to his current role, Alex Batchelor worked at Synovus as an Assistant Vice President from 2008 to 2011. During his three years in this position, he focused on enhancing operational processes and customer service strategies within the organization.
Experience at TSYS
Alex Batchelor was employed at TSYS as an Associate Project Director from 2011 to 2014. Over the course of three years, he managed various projects aimed at improving service delivery and operational performance.
Education and Certifications
Alex Batchelor earned a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from Auburn University at Montgomery. Additionally, he studied at The University of Georgia, where he achieved a Lean Six Sigma Green Belt certification, indicating his proficiency in process improvement methodologies.
Previous Role at Regions Bank
Before joining Synovus, Alex Batchelor worked as an Operations Manager at Regions Bank from 2002 to 2008. His six years in this role involved managing operations and enhancing service delivery within the bank.