Gaurav Deore
About Gaurav Deore
Gaurav Deore is a Service Delivery Manager at T-Systems ICT India Pvt. Ltd. with extensive experience in software testing and product development across various companies and international locations.
Current Role at T-Systems ICT India Pvt. Ltd.
Gaurav Deore currently serves as a Service Delivery Manager at T-Systems ICT India Pvt. Ltd. since 2021. In this role, he focuses on overseeing service delivery processes and ensuring the successful implementation of IT solutions. His responsibilities include designing development and testing strategies specifically for the ServiceNow product development, which encompasses ITSM, ITBM, ITAM, and SNOW platform upgrade testing.
Previous Experience at Netmagic Solutions
Prior to his current position, Gaurav worked as a Test Team Lead at Netmagic Solutions, an NTT Communications Company, from 2009 to 2011. During his tenure, he was based in the Pune area and was involved in functional and automation testing. He also contributed to delivering multiple product releases while working onsite in Paris and Doha.
Professional Background in Testing and Quality Assurance
Gaurav has extensive experience in testing and quality assurance across various organizations. He worked as a Product Development Team Lead at HARMAN International from 2015 to 2017 and as a QA - Product Lead at Symphony Teleca from 2011 to 2015. His roles have included implementing testing strategies, managing defect flows, and producing metrics and dashboards for Agile sprints.
Educational Qualifications in Computer Science and Information Technology
Gaurav Deore holds a Bachelor of Computer Science from JAI HIND ET'S ZULAL BHILAJIRAO PATIL COLLEGE, DHULE, and a Master of Science in Information Technology from North Maharashtra University. Both degrees were achieved in 1970, providing him with a solid foundation in computer science and technology.
Expertise in Test Automation and Development Strategies
Gaurav possesses expertise in test automation and development strategies. He has analyzed various test automation and management tools, building frameworks in UFT, Selenium WebDriver, SOAP UI, ATF (ServiceNow), Cucumber BDD, and Robot Framework with Python. He has also implemented RACI metrics, left shift testing, and TMAP methods in projects, showcasing his comprehensive knowledge in the field.