Mehul Chaudhari
About Mehul Chaudhari
Mehul Chaudhari is a Service Delivery Manager at T-Systems ICT India Pvt. Ltd. with extensive experience in IT service management and project leadership roles at Capgemini and Wipro Infotech Ltd.
Work at T-Systems ICT India Pvt. Ltd.
Currently, Mehul Chaudhari serves as a Service Delivery Manager at T-Systems ICT India Pvt. Ltd. His role involves managing large infrastructure for one of the company's biggest customers. He is responsible for developing service strategy and overseeing the content of the service portfolio. Additionally, he provides operational support based on ITIL and Agile methodologies for Private Cloud operations. Mehul conducts monthly operational reviews with regional stakeholders to enhance metrics and support key performance indicators (KPIs).
Previous Experience at Capgemini
Mehul Chaudhari has extensive experience at Capgemini, where he held multiple roles. He worked as a Service Delivery Manager from 2016 to 2018 and again from 2020 to 2021, totaling over two years in this position. Prior to that, he served as a Service Transition Manager from 2013 to 2016 for three years. Additionally, he was an Automation/Transformation Lead from 2018 to 2020. During his tenure, he led a six sigma project recognized as the best across the organization.
Early Career at GN Resound and Wipro Infotech Ltd.
Mehul Chaudhari began his career as an IT Coordinator at GN Resound in 2008, where he worked for seven months in Bengaluru, Karnataka. He then transitioned to Wipro Infotech Ltd., serving as an IT Operations Manager from 2008 to 2013 for five years in Mumbai. His early roles laid the foundation for his expertise in IT service management and operations.
Education and Certifications
Mehul Chaudhari is certified as a Prince 2 Practitioner professional. This certification demonstrates his proficiency in project management methodologies, which he applies in his current and previous roles to enhance service delivery and operational efficiency.