Sneha Potdar
About Sneha Potdar
Sneha Potdar is a Deputy Manager at T-Systems ICT India Pvt. Ltd., with extensive experience in technical support, project management, and agile methodologies.
Current Role at T-Systems ICT India Pvt. Ltd.
Sneha Potdar currently serves as Deputy Manager at T-Systems ICT India Pvt. Ltd., where she has been employed since 2021. In her role, she provides support and updates to Incident Management concerning CRM-T tickets. She coordinates with business customers globally to ensure seamless project execution and actively participates in agile ceremonies such as PI-planning and PM-PO sync. Additionally, she has developed offer pages by implementing social proof points in collaboration with the website team.
Previous Experience at Symantec and Cognizant
Before joining T-Systems, Sneha Potdar worked at Symantec as a Technical Support Analyst from 2009 to 2010. She also held the position of Senior Associate at Cognizant Technology Solutions from 2011 to 2021. During her tenure at Cognizant, she gained significant experience in project management and support roles, contributing to various projects and initiatives.
Background in Project Management and Technical Support
Sneha Potdar has a solid background in project management and technical support. She worked as a Project Management Office Coordinator at IBM India Pvt Ltd from 2007 to 2009, where she played a key role in upgrading and migrating the Backup Exec server across different Windows flavors. Her extensive experience includes installing, configuring, and creating backups on various Windows Operating Systems, specifically with Backup Exec for Windows Server versions 10x, 11x, 12x, and 2010.
Education in German Language and Literature
Sneha Potdar studied at Seth Dagaduram Katariya High School and pursued a Bachelor of Arts (BA) degree in German Language and Literature, achieving this qualification in 1970. This educational background has contributed to her diverse skill set and ability to communicate effectively in various professional environments.