Ludivine Leidgens
About Ludivine Leidgens
Ludivine Leidgens is a Senior Customer Success Manager currently employed at Talon.One. She has extensive experience in customer success and account management, having worked at AbeBooks and SellerLogic GmbH over a career spanning nearly two decades.
Current Role at Talon.One
Ludivine Leidgens serves as a Senior Customer Success Manager at Talon.One, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's solutions. Her experience in customer success allows her to effectively address client needs and foster long-term relationships.
Previous Experience at Talon.One
Before her current role, Ludivine worked at Talon.One as a Customer Success Manager from 2022 to 2023. During this time, she was responsible for managing customer accounts and providing support to ensure clients achieved their desired outcomes with the company's products.
Career at AbeBooks
Ludivine Leidgens has an extensive background with AbeBooks, an Amazon company, where she worked for a total of 13 years in various roles. She began as a Junior Country Coordinator in France from 2004 to 2006, then progressed to Manager of Sales & Account Management from 2006 to 2015, and later served as Sales & Account Manager for France and the UK from 2015 to 2019.
Experience at SellerLogic GmbH
Ludivine worked at SellerLogic GmbH as a Customer Success Manager from 2019 to 2022. In this role, she focused on ensuring customer satisfaction and success, leveraging her skills to support clients in utilizing the company's services effectively.
Education and Expertise
Ludivine Leidgens holds a Bachelor of Arts in Advertising and Applied Communication from IHECS, where she studied from 1998 to 2002. This educational background provides her with a strong foundation in communication strategies and customer engagement, which she applies in her professional roles.