Maggie Lucas
About Maggie Lucas
Maggie Lucas serves as the Senior Vice President of Client Services at Tandem Theory, where she has worked since 2016. With a background in marketing and consulting, she has held leadership roles at Neiman Marcus, PwC, and other organizations, and is actively involved in community service and local economic development.
Work at Tandem Theory
Maggie Lucas has held the position of Senior Vice President Client Services at Tandem Theory since 2016. In this role, she oversees client relations and service delivery, ensuring high standards of performance and satisfaction. Her leadership contributes to the company's strategic initiatives and client engagement strategies. Under her guidance, Tandem Theory has focused on enhancing client experiences and fostering long-term partnerships.
Previous Experience at Neiman Marcus
Before joining Tandem Theory, Maggie Lucas worked at Neiman Marcus as Director of Marketing from 2000 to 2015. During her 15 years in this role, she was responsible for developing and implementing marketing strategies that enhanced brand visibility and customer engagement. Her efforts contributed to the company's reputation for excellence in customer service.
Background in Retail Consulting
Maggie Lucas has a background in retail consulting, having served as Principal Retail Consultant and Training Manager at PwC from 1995 to 2000. In this capacity, she provided strategic insights and training to retail clients, helping them improve operations and customer service. Her experience in consulting laid the foundation for her subsequent roles in marketing and client services.
Education and Expertise
Maggie Lucas earned a Bachelor of Science degree in Business Administration from Juniata College, where she studied from 1982 to 1986. Her academic background has equipped her with the knowledge and skills necessary for her roles in marketing, client services, and retail consulting. This educational foundation supports her expertise in developing effective business strategies.
Community Involvement and Recognition
Maggie Lucas is actively involved in her community, having served three terms on the City of Coppell Economic Development board from 2013 to 2019. She has also organized community events, such as the HOA annual Halloween Carnival and National Night Out in Coppell, TX. Her contributions to the community extend to volunteering for Metrocrest Services during the COVID-19 pandemic. Additionally, she co-founded 'Friends Fighting MS,' a regional non-profit organization.