Bryan Jensen

Senior Director Of Customer Operations @ TaxBit

About Bryan Jensen

Bryan Jensen serves as the Senior Director of Customer Operations at TaxBit, bringing a diverse background in finance and strategy to his leadership role. He holds an MBA from the University of Chicago Booth School of Business and has extensive experience in customer success and operations across various industries.

Current Role at TaxBit

Bryan Jensen serves as the Senior Director of Customer Operations at TaxBit, a position he has held since 2023. In this role, he oversees customer operations, focusing on enhancing customer experiences and operational efficiency. His leadership is instrumental in driving customer success strategies and ensuring alignment with the company's goals.

Previous Experience in Customer Success

Before his current role at TaxBit, Bryan held the position of Senior Director of Customer Success & Sales Operations at Arable from 2021 to 2022. His responsibilities included managing customer success initiatives and sales operations, which contributed to the overall growth and satisfaction of clients.

Educational Background

Bryan Jensen earned his Master of Business Administration (MBA) from The University of Chicago Booth School of Business, where he studied General Management, Marketing Management, and Entrepreneurship from 2015 to 2017. He also holds a Bachelor of Science in Finance from Brigham Young University, which he completed from 2008 to 2012.

Diverse Career Path

Bryan has transitioned through various roles in finance, strategy, and customer operations, showcasing his adaptability and diverse skill set. His career includes positions at notable companies such as Goldman Sachs, Cargill, and Qualtrics, where he worked in both strategic and operational capacities.

Leadership in Cross-Functional Teams

Throughout his career, Bryan has demonstrated expertise in leading cross-functional teams, particularly in customer success and implementation. His experience managing diverse teams highlights his capability in fostering collaboration and achieving operational objectives.

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