Eliza Luker
About Eliza Luker
Eliza Luker is a customer experience professional with a background in communication and problem resolution. She has worked in various roles, including as a Shift Lead at Marco's Pizza and currently at TaxBit, while also pursuing a certification in Software Engineering.
Work at TaxBit
Eliza Luker has been working at TaxBit since 2021 in the Customer Experience department. In this role, she focuses on enhancing customer satisfaction and resolving issues effectively. Her responsibilities include addressing customer inquiries and ensuring a seamless experience with TaxBit's services. Eliza's commitment to problem resolution contributes to the overall success of the customer experience team.
Education and Expertise
Eliza Luker studied at Hillcrest High School, where she earned an Advanced Diploma from 2016 to 2020. She furthered her education at Salt Lake Community College, achieving an Associate of Science in Communication from 2019 to 2022. Eliza is actively pursuing a certification in Software Engineering to improve her technical skills, demonstrating her commitment to continuous learning and professional development.
Background
Eliza Luker has a diverse work background that includes experience in customer service and operations. She worked as a Shift Lead at Marco's Pizza from 2019 to 2020, where she managed daily operations and team performance. Additionally, she served as an RMA Clerk at Savvi for two months in 2021. These roles have equipped her with valuable skills in problem resolution and customer interaction.
Achievements
Eliza Luker's work in customer experience roles reflects her strong focus on problem resolution and growth. Her experience at TaxBit, along with her previous positions, showcases her ability to adapt to different challenges and contribute positively to customer satisfaction. Eliza's pursuit of further education and certification in Software Engineering indicates her dedication to enhancing her professional skill set.