Birdi Mylan
About Birdi Mylan
Birdi Mylan is a Customer Experience Coordinator at Teads in Boston, Massachusetts, where she has worked since 2022. She holds a Bachelor's degree in Homeland Security from the University of New Hampshire and has previous experience in customer service and digital marketing.
Current Role at Teads
Birdi Mylan serves as a Customer Experience Coordinator at Teads, a position held since 2022. In this role, Mylan focuses on enhancing customer interactions and ensuring a positive experience for clients. The position is based in Boston, Massachusetts, where Mylan applies skills in customer service and communication to support the company's objectives.
Previous Experience in Customer Service
Prior to joining Teads, Birdi Mylan worked as a Server at Barrio in Portsmouth, New Hampshire, for eight months in 2022. This role involved direct customer interaction, where Mylan developed skills in service delivery and customer satisfaction. Additionally, Mylan served as a Summer Camp Counselor at Brown Ledge Camp & Brown Ledge Foundation in Colchester, Vermont, for two months in 2019, further enhancing experience in managing customer relations and group activities.
Internship in Digital Marketing
Birdi Mylan completed a two-month internship as a Community Management and Digital Marketing Intern at Trecco in 2022. This internship provided Mylan with practical experience in digital marketing strategies and community engagement, contributing to a well-rounded skill set in customer experience and marketing.
Education and Degree
Birdi Mylan studied at the University of New Hampshire, where a Bachelor's degree in Homeland Security was obtained. This four-year program, completed from 2018 to 2022, equipped Mylan with knowledge and skills relevant to security and crisis management, which can be beneficial in customer experience roles.