James Newton
About James Newton
James Newton is a Site Reliability Engineer currently employed at Teamworks in Durham, North Carolina. He has extensive experience in various technical roles, including positions at Citrix, Apttus, and Cisco Systems.
Current Role at Teamworks
James Newton currently serves as a Site Reliability Engineer at Teamworks, a position he has held since 2021. He is based in Durham, North Carolina, United States. In this role, he is responsible for ensuring the reliability and performance of the company's systems and applications.
Previous Experience in Site Reliability and Support
Prior to his current role, James Newton worked at several companies in various technical positions. He was a CloudOps Engineer at Prometheus Group from 2020 to 2021. Before that, he served as a Customer Success Engineer at Apttus from 2019 to 2020 and as a Senior Consultant at Citrix from 2018 to 2019. His experience includes roles focused on technical support and system reliability.
Technical Background and Education
James Newton studied Computer Technology and Networking at J.F. Webb High School, where he earned his diploma from 2004 to 2008. He furthered his education at ITT-Tech, focusing on Computer Network Systems. This educational background laid the foundation for his career in IT and engineering.
Career Path and Early Roles
James Newton began his career as an IT Specialist at Advanced Energy Corp. in 2008. He then worked as an IT Analyst at Cisco Systems from 2010 to 2011 and as a Support Specialist at Credit Suisse from 2011 to 2013. His early roles provided him with essential skills in IT support and system management.
Leadership and Technical Support Experience
In addition to his engineering roles, James Newton has experience in leadership and technical support. He served as Support Team Lead at Ateb, Inc. from 2016 to 2017 and worked as a Technical Support Engineer and Linux Administrator at the same company from 2013 to 2017. These positions involved managing support teams and providing technical assistance.