Techmate
Techmate, formerly known as ConvoyNow and myConvoy, is a consumer services company based in New York, NY, providing on-demand tech support for small businesses and startups across the United States and Canada.
Company History
Techmate, formerly known as ConvoyNow and myConvoy, is a company located in New York, NY, USA. The company was part of the Y-Combinator S16 batch and operates within the consumer industry, specifically in the home and personal sub-industry. Techmate serves regions across the United States and Canada.
Services
Techmate offers on-demand tech support tailored for small businesses and startups. Services are available onsite or virtually within as little as 2 hours. Their IT support is designed to enhance internal IT departments by providing quality, scale, and speed. Techmate supports distributed workforces by acting as an extension of overstretched and geographically dispersed IT teams.
Locations
In addition to its headquarters in New York, Techmate has additional locations in San Francisco and Kansas City. These locations expand their reach and capacity to provide prompt and comprehensive tech support to a wide range of clients across different regions.
Industry Focus
Techmate operates within the consumer industry, focusing specifically on home and personal tech support. The company targets small businesses and startups, positioning itself as an ideal supplemental IT resource for organizations in need of quick and efficient tech support solutions.
Blog
Techmate maintains a blog, addressing various IT-related topics. Blog posts cover issues such as change fatigue in IT teams, business IT support services, hybrid IT management and infrastructure, information governance and security, and IT relocation during office moves. Some featured posts include 'What Is Change Fatigue & How to Address It in Your Organization', 'Business IT Support Services', 'What Is Hybrid IT Management & Infrastructure for Remote or Rolling Deployments', 'What Is Information Governance & Security?', and 'How to Relocate IT During Office Moves'. These articles are set to be published on January 9, 2024.