Ntwari Richard
About Ntwari Richard
Ntwari Richard is an IT Support Analyst based in Ottawa, Ontario, Canada, with a background in cyber security and computer engineering. He has worked for several companies in various IT support roles and possesses expertise in deploying Windows servers and networking hardware.
Current Role at Tehama
Ntwari Richard has been employed at Tehama as an IT Support Analyst since 2021. His role involves providing technical support and ensuring the smooth operation of IT systems. He has accumulated three years of experience in this position, contributing to the company's IT support initiatives in Ottawa, Ontario, Canada.
Previous Experience in IT Support
Before joining Tehama, Ntwari Richard held various positions in IT support. He worked at Global Mentoring Solutions as an Information Technology Service Desk representative for three months in 2019. He also served as a Technical Support Representative at Concentrix for four months in the same year. Additionally, he was a Service Desk Agent at Innovapost for four months from 2020 to 2021 and worked as an IT Support Executive at Tata Consultancy Services for six months in 2021.
Education and Training in Cyber Security
Ntwari Richard studied at Willis College, where he pursued a College Diploma in Cyber Security Analyst from 2019 to 2021. This two-year program provided him with foundational knowledge and skills in cybersecurity. He also attended UTB University, completing one year of study in Computer Engineering from 2016 to 2017.
Technical Expertise in IT
Ntwari Richard possesses expertise in securely deploying Windows servers, domains, roles, and services. He has a strong understanding of securely deploying computers, operating systems, networking hardware, and applications. His technical skills support his effectiveness in IT support roles and contribute to the security and efficiency of IT operations.
Bilingual Communication Skills
Ntwari Richard is bilingual, which enhances his ability to communicate and collaborate in diverse IT environments. This skill allows him to effectively engage with a wide range of clients and colleagues, facilitating better support and understanding in his roles.