Tekion
Tekion offers a cloud-native automotive retail platform that integrates business operations, providing a seamless, zero-contact experience with advanced analytics and AI-driven customer interactions.
Services
Tekion offers a comprehensive cloud-native automotive retail platform that integrates diverse business operations such as DMS, CRM, Digital Retail, and Service Experience. The platform supports a zero-contact experience allowing transactions including live negotiating and eSigning to be conducted remotely. Tekion employs advanced analytics for real-time data insights, uses machine learning and artificial intelligence to enhance customer interactions and operational efficiency, and offers a mobile-first digital service experience that supports all media types.
Automotive Retail Solutions
Tekion provides a connected dealership experience through a fully-managed network infrastructure, reducing the reliance on additional vendors. Its automotive retail solutions include a vehicle configurator for online personalization by model, features, package, and price. The digital sales concierge services are integrated with OEM, dealership, and consumer needs for efficient scheduling and pricing. The platform supports online payment and delivery, enabling consumers to finalize transactions either from home or in-store.
Advanced Data Analytics
Tekion leverages advanced data analytics to offer real-time insights and personalized consumer experiences. By using a combination of machine learning and artificial intelligence, the platform augments customer interactions, making operational processes more efficient. These advanced analytics capabilities allow dealerships to understand consumer preferences and behaviors, optimizing operations and enhancing service delivery.
Consumer Personalization and Digital Services
Tekion’s platform includes a vehicle configurator that allows consumers to personalize their vehicle online. The platform supports digital sales concierge services that ensure seamless scheduling and pricing integration between OEM, dealership, and consumer needs. These services enhance the consumer experience by providing a personalized, flexible, and efficient journey from vehicle selection to purchase completion.
Financing and Transaction Features
Tekion offers easy-to-use financing and add-on features designed to streamline transaction processes. The platform enables consumers to explore financing options and choose add-ons through a user-friendly interface. This design facilitates quick and efficient transaction processes, ensuring that consumers can finalize their purchases without unnecessary delays.