Heidi Gauthier
About Heidi Gauthier
Heidi Gauthier serves as a Customer Service Supervisor and National Account Manager at Telgian Corporation, where she has worked since 2016. She has prior experience as a Customer Support Specialist at Telgian and as a licensed agent at State Farm.
Current Role at Telgian Corporation
Heidi Gauthier currently holds the position of Customer Service Supervisor and National Account Manager at Telgian Corporation. She has been in this role since 2016, contributing to the company's customer service and account management efforts for over eight years. Her responsibilities include overseeing customer support operations and managing national accounts, ensuring client satisfaction and service excellence.
Previous Experience at Telgian Corporation
Before her current role, Heidi Gauthier worked at Telgian Corporation as a Customer Support Specialist for a brief period of four months in 2015. During her time in this position, she gained valuable experience in customer service within the fire protection and life safety industry, which laid the groundwork for her subsequent advancement within the company.
Experience at State Farm
Heidi Gauthier worked at State Farm from 2010 to 2016, where she served as a licensed agent in property and casualty, life, annuities, health insurance, and financial services. Over the course of six years in Bloomington, Illinois, she developed expertise in insurance products and client relations, enhancing her skills in customer service and account management.
Educational Background
Heidi Gauthier has pursued her education at multiple institutions. She studied at the University of Minnesota and the University of North Dakota, where she gained foundational knowledge applicable to her career. Additionally, she attended Josef's School of Hair Design, which provided her with diverse skills and experiences beyond her primary career focus.