Steph Wilson
About Steph Wilson
Steph Wilson is a Customer Service Specialist with extensive experience in non-profit organizations and a strong background in energy and sustainability. Currently serving as Program Manager at Environmental Incentives, LLC, she focuses on business development and marketing while advocating for renewable energy and environmental justice.
Current Role at Ten Thousand Villages
Steph Wilson has been working at Ten Thousand Villages US as a Customer Service Specialist since 2019. In this role, she is responsible for providing support to customers, ensuring a positive shopping experience, and addressing inquiries related to the organization's products and services. Her experience in customer service contributes to the organization's mission of promoting fair trade and supporting artisans worldwide.
Previous Experience at Ten Thousand Villages
Prior to her current position, Steph Wilson held multiple roles at Ten Thousand Villages US. She served as a Sales Associate from 2013 to 2015 in Charlottesville, Virginia, and later as a Store Manager from 2017 to 2019 in Alexandria, Virginia. These roles provided her with extensive experience in retail operations and customer engagement, reinforcing her commitment to the organization's values.
Education and Expertise
Steph Wilson holds a Master of Arts in Multi/Interdisciplinary Studies with a concentration in Energy & Sustainability from George Mason University, which she completed from 2019 to 2021. She also earned a Bachelor of Arts in Anthropology, Foreign Affairs, and African Studies from the University of Virginia from 2010 to 2014. Additionally, she achieved certification in Project Management for Development Professionals from PM4NGOs, enhancing her project management skills.
Professional Background in Non-Profit Sector
Steph Wilson has over six years of experience in non-profit organizations. She worked as a Development Intern at Waterkeepers Chesapeake in 2020 for seven months and served as a Fellow at Community Water Solutions in 2013 for one month. Her background in non-profits informs her approach to project management and her commitment to social and environmental justice.
Role at Environmental Incentives, LLC
Since 2021, Steph Wilson has been employed as a Program Manager in Business Development and Marketing at Environmental Incentives, LLC in Washington, D.C. In this role, she supports proposal research and development, coordinating internal and external communications. She also serves on the Justice, Equity, Diversity, and Inclusion (JEDI) Committee, focusing on addressing unjust practices within the organization.