Uriel Ramos
About Uriel Ramos
Uriel Ramos is a Field Service Technician with extensive experience in machinery maintenance and support. He has worked for Tennant Company and Mycronic, providing on-site and remote assistance while traveling frequently for service operations.
Work at Tennant Company
Uriel Ramos has been employed at Tennant Company as a Field Service Technician since 2015. In this role, he is responsible for scheduling maintenance and completing detailed status reports to ensure efficient service operations. His position requires regular travel, approximately 75% of the time, both within the United States and internationally, to provide on-site support and system installations. This extensive travel allows him to address client needs directly and ensure optimal performance of Tennant's equipment.
Previous Experience at NITCO
Before joining Tennant Company, Uriel Ramos worked at NITCO - Northland Industrial Truck Co. as a Field Service Technician from 2011 to 2015. During his four years in this position, he gained valuable experience in the field, contributing to his technical skills and understanding of service operations. His work at NITCO laid the foundation for his subsequent career in field service roles.
Education and Qualifications
Uriel Ramos has a solid educational background in technology and design. He studied at ITT Technical, where he earned an Associate's degree in Computer Technology/Computer Systems Technology from 2002 to 2004. He furthered his education at Stevens-Henager College, achieving an Associate of Arts degree from 2010 to 2012. Additionally, he studied Graphic Design at Stevens-Henager College-Murray, obtaining an Associate of Arts and Sciences (A.A.S.) degree during the same period. This diverse educational background supports his technical expertise in field service.
Current Role at Mycronic
Since 2018, Uriel Ramos has also been working as a Field Service Engineer at Mycronic in Wilmington, Massachusetts. In this capacity, he continues to apply his technical skills and experience in providing service and support. His role involves ensuring high standards in machinery performance, which is critical in the precision calibration and alignment tasks he undertakes.
Technical Skills and Responsibilities
Uriel Ramos possesses extensive experience in precision calibrations and alignments, which are essential for maintaining high standards in machinery performance. He provides remote support and customer service, ensuring that clients receive timely assistance regardless of their location. His responsibilities include scheduling maintenance and completing detailed status reports, which contribute to the overall efficiency of service operations.