Malick Batcha
About Malick Batcha
Malick Batcha is a Customer Reliability Engineer at Tetrate in Bengaluru, Karnataka, India, with extensive experience in technical support and system administration roles across various companies.
Company
Malick Batcha is currently employed at Tetrate as a Customer Reliability Engineer. He operates out of Bengaluru, Karnataka, India, providing expertise in customer reliability and system stability.
Professional Title
Malick holds the position of Customer Reliability Engineer. His role involves maintaining and improving customer system reliability, with a focus on ensuring optimal performance and minimizing downtime for clients.
Professional Background at VMware
From 2015 to 2020, Malick worked at VMware as a Senior Technical Support Engineer in the Bengaluru Area, India. During his tenure, he managed escalations for VMware PKS/VMware ESXi and Essential PKS (Heptio). He handled multiple escalations and participated in root cause analysis for VMware products such as NSX-T, ESXi, and PKS.
Previous Positions at Cisco and CSC
Before joining VMware, Malick spent 10 months as a Senior Operation Engineer at Cisco in the Bengaluru Area. He then worked as a VMware System Admin at CSC from 2013 to 2014. His roles in these companies involved operational engineering and administration of VMware systems.
Early Career Experiences
Malick began his career at REZ info, where he spent 4 years as a System Administrator in Chennai. Prior to that, he was a Java Developer at the same company for 1 year. He also worked at Sify Technologies Limited as a System Engineer for 3 years before moving to Cisco and CSC.
Educational Background
Malick holds a Bachelor of Engineering (BE) in Electrical and Electronics Engineering from Pandian Polytechnic College, which he completed between 2002 and 2005. He also earned a Diploma from Ramu Seetha Polytechnic, where he studied from 1999 to 2002. He completed his secondary education at Union Christian High School, obtaining an SSLC certificate in 1999.
Technical Skills and Knowledge
Malick possesses experience in scripting languages such as Python, Bash, and Ansible. He also has knowledge of VMware Cloud on AWS (VMC on AWS), enhancing his ability to manage and support complex cloud environments.