Heather Williams
About Heather Williams
Heather Williams serves as the Platform Product Manager at The Chronicle of Higher Education, where she focuses on enhancing access to information for higher education institutions. With a background in data analysis and user experience, she is dedicated to creating engaging products that deliver value to users and stakeholders.
Work at The Chronicle of Higher Education
Heather Williams currently serves as the Platform Product Manager at The Chronicle of Higher Education, a position she has held since 2023. In this role, she focuses on leveraging technology to enhance how higher education institutions access and utilize information. Her responsibilities include developing and implementing strategies to optimize revenue from the content platform, ensuring that the products deliver exceptional value to users and stakeholders.
Education and Expertise
Heather Williams earned a Master of Professional Studies in Publishing from The George Washington University - College of Professional Studies, completing her degree from 2015 to 2017. Prior to that, she obtained a Bachelor of Science in Biochemistry from American University, where she studied from 2004 to 2008. Her educational background supports her expertise in data analysis and user experience, which she applies to make data-driven decisions in her current role.
Background
Heather Williams has a diverse professional background with experience in various organizations. She worked at the Society for Neuroscience as a Production and Subscriptions Manager for six months in 2016. Before that, she spent eight years at the American Institutes for Research as a Senior Test Developer. Following her time at the Society for Neuroscience, she held the position of Product Manager at the Association of American Medical Colleges from 2018 to 2022 and worked at National Geographic as Partnerships and Operations Manager from 2016 to 2018.
Achievements
In her role at The Chronicle of Higher Education, Heather Williams has demonstrated a commitment to delivering value through product innovation and optimization. She collaborates closely with cross-functional teams to identify market opportunities and drive growth. Her previous experience includes optimizing revenue strategies and managing product development, showcasing her ability to contribute effectively to organizational goals.