The Co-operators
The Co-operators is a Canadian insurance and financial services company offering a wide range of products including home, auto, life, and business insurance, along with investment services. It is recognized for its community contributions and customer-focused services.
Insurance Products
The Co-operators offers a wide range of insurance products tailored to meet diverse client needs. These include home insurance, auto insurance, life insurance, business insurance, farm insurance, travel insurance, and group insurance. Each product is designed to provide comprehensive coverage and peace of mind to individuals, families, and business owners.
Investment Services
In addition to insurance, The Co-operators provides various investment services. Clients can choose from multiple investment options, including mutual funds and segregated funds, helping them achieve their financial goals and secure their financial future. These services are accessible online, allowing for convenient management and monitoring of investments.
Mobile and Online Services
The Co-operators enhances client convenience with their Benefits Now mobile app, which offers easy access to group benefits. Additionally, their online services enable clients to manage insurance policies, investments, make payments, and initiate claims efficiently from any location. This digital empowerment ensures clients have control over their financial and insurance needs.
Community Investment
In 2023, The Co-operators invested $12.2 million in community initiatives. This commitment reaffirms their dedication to social responsibility and community development. The company has been recognized consistently by Corporate Knights as one of the 'Best 50 Corporate Citizens in Canada' since 2010, highlighting their sustained efforts in ethical, transparent, and sustainable business practices.
Client Services and Claims Support
The Co-operators provides a robust Claims Guarantee, which includes comprehensive claims counselling and efficient service to ensure client satisfaction. Moreover, a Service Review Panel consisting of volunteer clients is in place to address and resolve any concerns, demonstrating the company's commitment to maintaining high service standards.