Alaerembo Grace Agiobenebo
About Alaerembo Grace Agiobenebo
Alaerembo Grace Agiobenebo serves as a Supervisor at the Technical Support Center, providing IT support for VIP customers in the Department of Labor. With extensive experience in technical support management, she has worked in various roles across multiple organizations, including NuAxis Innovations and Schlumberger.
Work at The George Washington University
Alaerembo Grace Agiobenebo currently holds the position of Supervisor at the Technical Support Center at The George Washington University. In this role, she provides IT support specifically tailored for VIP customers within the Office of the Secretary of the Department of Labor. Her responsibilities include managing technical support operations and ensuring efficient IT services for key stakeholders.
Previous Experience in IT Support
Before her current role, Alaerembo worked at NuAxis Innovations as a Desktop Support Manager for the Department of Labor contract from 2015 to 2021. During her six years in this position, she was responsible for leading a technical support team in the Washington D.C. Metro Area, focusing on delivering IT solutions in high-pressure environments. Additionally, she served as an IT Analyst at Schlumberger from 2011 to 2014 in the United Arab Emirates.
Education and Expertise
Alaerembo completed her Bachelor of Science in Computer Engineering at the American University of Sharjah from 2007 to 2011. Prior to this, she attended Jephthah Comprehensive Secondary School, where she achieved WAEC NECO qualifications from 2003 to 2006. Her educational background provides a strong foundation for her expertise in managing technical support teams and IT operations.
Early Career at American University of Sharjah
Alaerembo began her career as a Student Assistant at the American University of Sharjah, where she worked from 2008 to 2011. This role allowed her to gain valuable experience in IT support and customer service while pursuing her studies in Computer Engineering. Her early exposure to technical support laid the groundwork for her subsequent roles in the IT field.