Marcus Garrett

Senior Product Operations Manager @ Thesis

About Marcus Garrett

Marcus Garrett is a Senior Product Operations Manager with extensive experience in media production and digital asset management. He has worked for notable companies such as Blizzard Entertainment, TransPerfect, and Apple, and has a background in multimedia design and game development.

Current Role at Thesis

Marcus Garrett serves as the Senior Product Operations Manager at Thesis, where he has been employed since 2023. In this role, he focuses on optimizing product operations and enhancing workflow efficiency. His experience in managing complex projects contributes to the overall success of the organization.

Previous Experience at Blizzard Entertainment

Marcus Garrett held multiple positions at Blizzard Entertainment, including Digital Content Coordinator for the Overwatch League and Associate Digital Media Administrator for Global Broadcast. He worked there from 2018 to 2021, where he created complex video production workflows, implemented a Digital Asset Management (DAM) system, and optimized content for various platforms.

Professional Background in Media and Entertainment

Garrett has a diverse background in media and entertainment, having worked as a Digital Asset Management and Tools Manager at Airbnb and as a Solutions Engineer at TransPerfect. His roles involved scaling operational output, standardizing procedures, and designing training manuals, showcasing his expertise in media technology and operations.

Education in Multimedia Design

Marcus Garrett earned a Bachelor of Arts (BA) in Multimedia Design with an emphasis on Game Development from Chapman University. He studied there from 2011 to 2015, gaining foundational knowledge that supports his career in product operations and media management.

Early Career Development

Garrett began his career in customer service and production roles, including positions at Taco Bell and Disney Interactive. His experience as a Social Customer Care Agent and Video Operations Coordinator provided him with essential skills in customer engagement and media operations, laying the groundwork for his future roles in the industry.

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