Mariya Azgaldyan, (Cbap®)
About Mariya Azgaldyan, (Cbap®)
Mariya Azgaldyan is a Business System Manager with extensive experience in IT solutions and business analysis. She has worked for various organizations, including Luxoft and PROS, and holds multiple certifications in her field.
Work at ThinkMarkets
Mariya Azgaldyan serves as the Business System Manager at ThinkMarkets, a role she has held since 2023. In this position, she is responsible for overseeing business systems and ensuring the effective implementation of IT solutions. Her experience in managing teams and her expertise in CRM and customer success management contribute to her effectiveness in this role.
Previous Experience at Luxoft
Prior to her current role, Mariya worked at Luxoft as a Senior Analyst for Deutsche Bank's Global Markets CRM from 2015 to 2018. During her tenure, she operated across multiple locations, including Sofia, London, New York, Moscow, and Kiev. Her responsibilities included analyzing business requirements and implementing solutions to enhance customer relationship management.
Professional Background in IT and Consulting
Mariya has a diverse professional background in IT and consulting. She worked at PROS as a Manager in Professional Services from 2022 to 2023 and previously served as a Senior Implementation Consultant at PROS from 2019 to 2022. Her roles involved managing teams and implementing IT solutions for enterprise organizations, showcasing her ability to handle complex projects.
Educational Qualifications
Mariya holds two Master's degrees. She studied Economics at Vélikoturnovski universitet 'Sv. Sv. Kiril i Metodi' and Mathematics and Computer Science at Sofia University St. Kliment Ohridski. Her educational background provides a strong foundation for her analytical and technical skills in the business systems domain.
Certifications and Expertise
Mariya is certified in IIBA CBAP, Salesforce, CPQ, and Gainsight. She specializes as a Subject Matter Expert in CRM, Customer Success Management, CPQ, and Pricing solutions. Her expertise extends to implementing IT solutions for major enterprises, including Siemens and Deutsche Bank, and she has experience with various software methodologies such as Agile and Waterfall.