Abbey Davidson
About Abbey Davidson
Abbey Davidson is a Senior Manager of Client Experience at Thomson Reuters, where she has worked since 2010. She has a background in human resources and business analysis, with previous roles at State Farm and a nursing degree from Indiana University Bloomington.
Work at Thomson Reuters
Abbey Davidson has held the position of Senior Manager Client Experience at Thomson Reuters since 2010. With over 14 years of experience in this role, she operates from the company's Toronto, Ontario, Canada office. Her responsibilities include overseeing client interactions and enhancing the overall client experience, ensuring that the services provided meet the needs and expectations of clients.
Previous Experience at State Farm
Before joining Thomson Reuters, Abbey Davidson worked at State Farm for a decade, from 1997 to 2007. During her tenure in Bloomington, Illinois, she held multiple roles, including Human Resources Occupational Health RN, ICD and CPT Specialist, Injury Claims Trainer, and Corporate Senior Business Analyst. This diverse experience contributed to her expertise in client relations and business analysis.
Education and Expertise
Abbey Davidson earned her Bachelor’s degree in Nursing from Indiana University Bloomington, where she studied from 1989 to 1993. This educational background provided her with a foundation in healthcare and client care, which she has applied throughout her career in various managerial roles.
Work at IBM
In addition to her role at Thomson Reuters, Abbey Davidson has been with IBM since 2010, where she serves as Senior Manager for Micromedex at Truven Health Analytics, an IBM Watson Health division. Her dual roles at Thomson Reuters and IBM highlight her extensive experience in client management and health analytics.
State Farm Agency Ownership
Abbey Davidson also operated her own State Farm Insurance Agency from 2007 to 2010 in Bloomington, Illinois. This experience allowed her to develop skills in business management and client service, further enhancing her capabilities in her subsequent roles.