Zachary Rupert
About Zachary Rupert
Zachary Rupert serves as the Team Lead for Cloud Solutions in Customer Engagement & Reporting at Thomson Reuters, where he has worked since 2021. He specializes in software integration and project management, with a focus on enhancing customer experience and training teams in engagement processes.
Work at Thomson Reuters
Zachary Rupert has been employed at Thomson Reuters since 2018. He currently holds the position of Team Lead for Cloud Solutions in Customer Engagement & Reporting, a role he has occupied since 2021. In addition, he has served as the Lead for the eBH Professional Services Program Manager for five years. His responsibilities include overseeing software integration projects and enhancing customer experience through tailored solutions.
Education and Expertise
Zachary Rupert earned a Bachelor of Science degree in Information Technology from PennWest Clarion, where he studied from 2009 to 2013. His academic background supports his expertise in software integration and transitions. He has developed a strong skill set in project management, particularly in software implementations and customer service.
Background
Zachary Rupert has a professional background that spans several years in the technology sector. He has been involved in various roles that emphasize customer engagement and reporting processes. His experience includes training teams to enhance customer interactions and improve reporting methodologies.
Achievements
Throughout his career at Thomson Reuters, Zachary Rupert has contributed to the successful implementation of software solutions that improve customer engagement. His leadership in the Cloud Solutions team has focused on creating tailored solutions that enhance the overall customer experience.