Michelle Koppenol
About Michelle Koppenol
Michelle Koppenol serves as the Client Success Lead for EMEA, IND, and APAC at Time Doctor, a position she has held since 2021. With extensive experience in customer success and management across various companies, she has built a diverse professional background in South Africa and Europe.
Work at Time Doctor
Michelle Koppenol has been serving as the Client Success Lead for EMEA, IND, and APAC regions at Time Doctor since 2021. In this role, she focuses on enhancing client satisfaction and ensuring successful implementation of the company's solutions across diverse markets. Her tenure at Time Doctor spans three years, during which she has contributed to the growth and development of client relationships in South Africa.
Previous Experience in Customer Success
Before joining Time Doctor, Michelle held the position of Customer Success Director at Digital Kungfu for five months in 2021. She also worked at Workday as a Senior Business Development Manager and Customer Success professional from 2017 to 2019, where she operated in the Johannesburg area. Additionally, she served as a Senior Customer Success Manager at Oracle from 2015 to 2016, and as a Customer Success Principal Consultant HCM at Oracle from 2011 to 2015 in Utrecht, the Netherlands.
Career at Foot Locker Europe
Michelle Koppenol has extensive experience with Foot Locker Europe, where she held multiple roles. She worked as an IS Technician from 2001 to 2004, followed by positions as HRMS Technical Consultant from 2004 to 2005, HRMS Manager Europe from 2006 to 2007, and Manager Training from 2005 to 2006. Her diverse roles at Foot Locker contributed to her expertise in customer success and operational management.
Educational Background
Michelle completed her Matriculation at Rand Park High School from 1990 to 1994. She pursued further education at Damelin Management School, studying International Financial Management from 1998 to 1999. Additionally, she attended NCOI Business School, where she studied Hogere Bedrijfskunde II and achieved an HBO degree from 2004 to 2008. She also studied Personal Development and Integral Wellness at Wellness Academy from 2010 to 2012.