Mohammed Ammar Nainar
About Mohammed Ammar Nainar
Mohammed Ammar Nainar is a Senior Manager of Customer Success at Time Doctor, where he has worked since 2021. He has extensive experience in customer success and technical support, with a background in Business Administration from the University of Madras.
Work at Time Doctor
Mohammed Ammar Nainar has been serving as the Senior Manager of Customer Success at Time Doctor since 2021. In this role, he operates remotely and focuses on enhancing customer satisfaction and retention. His responsibilities include developing and implementing customer success strategies that align with the company's goals. He is recognized for his ability to improve bottom-line performance through strategically designed initiatives.
Previous Experience in Customer Success
Before joining Time Doctor, Mohammed held several positions in customer success and technical support. He worked as the Director of Customer Success & Support at Adapt.io from 2020 to 2021. Prior to that, he was a Senior Manager of Customer Success at PandoCorp PLC from 2018 to 2020, and a Customer Success Manager at Freshdesk from 2015 to 2017. His experience spans various industries, contributing to his expertise in customer relationship management.
Technical Support Background
Mohammed began his career in technical support, working as a Technical Support Engineer at Global Infotech from 2010 to 2013 and at Sutherland Global Services for six months in 2013. He also served as a Technical Account Manager at Zoho Corporation from 2014 to 2015. This background provided him with a strong foundation in problem-solving and technical skills, which he later applied in customer success roles.
Education and Expertise
Mohammed Ammar Nainar holds a Bachelor's degree in Business Administration from the University of Madras, where he studied from 2008 to 2011. He also completed his secondary education in Computer Science at Anaikar Matriculation Higher Secondary School from 2002 to 2008. His educational background supports his analytical skills and understanding of business operations, which are essential in his current role.
Skills and Competencies
Mohammed is known for his superior interpersonal, organizational, and analytical skills. He possesses hands-on experience leading integration projects for both Enterprise and SMB markets. His ability to solve complex integration and collaboration problems has been a significant asset in his career. He is recognized for his innate ability to work collaboratively with customers, team members, and stakeholders.