Ana Luiza L.
About Ana Luiza L.
Ana Luiza L. is a Customer Success Executive at Timescale, with extensive experience in customer engagement and critical case management at SAP Brasil. She has a background in communication and presentation, supported by her diverse roles in various industries and her international experience in Canada.
Work at Timescale
Ana Luiza L. has been serving as a Customer Success Executive at Timescale since 2022. In this role, she acts as the Voice of the Customer, ensuring that customer needs and feedback are effectively communicated within the organization. Her responsibilities include delivering services, presentations, and workshops to both internal and external audiences, showcasing her strong communication and presentation skills.
Previous Experience at SAP Brasil
Ana Luiza L. worked at SAP Brasil in various roles from 2014 to 2021. She began as an Estagiária Administrativa from 2014 to 2016, followed by a position as Arquiteta de Escalação from 2016 to 2017. She then transitioned to the role of Customer Engagement Executive from 2021 to 2022. Additionally, she served as Gerente de Casos Críticos from 2017 to 2021, where she managed critical customer cases. During her tenure, she was nominated for the SAP Catalyst program in 2020, recognizing her contributions to business transformation.
Educational Background
Ana Luiza L. has a diverse educational background. She studied Aeronautics/Aviation/Aerospace Science and Technology at Flight Escola de Aviação, earning a Flight Attendant certification in 2008. She pursued a degree in Administração de Empresas at FAPA, completing her studies from 2010 to 2017. Additionally, she studied Língua Inglesa e Literaturas de Língua Inglesa at Connect School of Languages Inc from 2011 to 2012, enhancing her language skills.
International Experience
Ana Luiza L. has international experience, having lived in Canada for one year. This experience contributed to her cultural understanding and broadened her perspective in a global context. Her time in Canada complements her professional background and enhances her ability to engage with diverse audiences.
Participation in Triathlon Competitions
Ana Luiza L. actively participates in triathlon competitions, engaging in swimming, cycling, and running events. Her involvement in these competitions reflects her commitment to fitness and personal development.