Andrew Shegrud
About Andrew Shegrud
Andrew Shegrud serves as the Team Lead for North America in Customer Success at Timescale, a position he has held since 2022. He has extensive experience in customer success roles, having previously worked at Timescale, RangeMe, and Grgich Hills Estate Winery.
Current Role at Timescale
Andrew Shegrud currently serves as the Team Lead for North America in Customer Success at Timescale. He has held this position since 2022, contributing to the company's efforts in enhancing customer satisfaction and support in the North American market.
Previous Experience at Timescale
Before his current role, Andrew worked at Timescale as a Customer Success Manager from 2021 to 2022. During this time, he focused on ensuring customer success and engagement with Timescale's products and services.
Experience at RangeMe
Andrew served as the Senior Supplier Success Manager at RangeMe from 2018 to 2021. Based in the San Francisco Bay Area, he was responsible for managing supplier relationships and enhancing their experience on the platform.
Background in the Wine Industry
Andrew has a background in the wine industry, having worked at Grgich Hills Estate Winery in various roles. He was the DTC Sales Lead from 2015 to 2017 and previously held the position of Tasting Room Sales from 2014 to 2015. He also served as the DTC Sales Manager from 2017 to 2018.
Education at West Virginia University
Andrew studied at West Virginia University, where he earned a Bachelor of Arts (B.A.) in Multi/Interdisciplinary Studies. His studies took place from 2007 to 2012, providing him with a diverse educational background.