Hanna Vincent
About Hanna Vincent
Hanna Vincent is a Customer Success Manager with a background in technology and support roles across various organizations. She has experience in technical services, tutoring, and research, having worked at companies such as Epic, WhiteSource, and NOAA.
Work at Tines
Hanna Vincent has been employed at Tines as a Customer Success Manager since 2022. In this role, she is responsible for ensuring customer satisfaction and success with Tines' products and services. Her experience in customer support and technical services contributes to her effectiveness in this position.
Previous Experience
Prior to her current role, Hanna Vincent held various positions that enhanced her skills in technology and customer support. She worked at WhiteSource as a Technical Support Engineer from 2020 to 2022. Before that, she served as a Team Lead at Epic from 2019 to 2020 and as a Technical Services employee from 2018 to 2020. Her earlier roles include positions at NOAA as a Story Map Creator and Protected Resource Team Assistant in 2016, and as a Computer Science Lab Assistant at the University of Richmond in 2016.
Education and Expertise
Hanna Vincent studied Computer Science at the University of Richmond from 2014 to 2018, earning a degree that laid the foundation for her career in technology. Her academic background is complemented by practical experience gained through various internships and assistant roles during her studies.
Tutoring and Research Experience
Hanna Vincent has a history of tutoring and research at the University of Richmond. She worked as a Tutor from 2016 to 2018, assisting students in their studies. Additionally, she served as a Research Fellow for two months in 2015, contributing to academic projects and enhancing her research skills.
Internship Experience
In 2017, Hanna Vincent completed a three-month internship as a Technology Intern at PNC in Pittsburgh, PA. This role provided her with valuable insights into the technology sector and helped her develop practical skills that would benefit her future career.