Ashley Grimes
About Ashley Grimes
Ashley Grimes is a Claims Technician at TMLT in the Austin, Texas Metropolitan Area, where she has worked since 2019. She has extensive experience in claims processing and customer service, having previously held positions at Cigna and Infinity Insurance.
Work at TMLT
Ashley Grimes has served as a Claims Technician at TMLT since 2019. In this role, she is responsible for preparing closing reports and letters on closed files as part of the claims process. Her duties also include notifying the Texas Medical Board of suit filings, expert reports, settlements, and closings. Additionally, she handles the preparation of correspondence for claims handler signatures and is tasked with requesting and reviewing medical records from insured physicians, hospitals, and prior/subsequent treating physicians on reported claims.
Previous Experience in Claims Processing
Before joining TMLT, Ashley Grimes worked at Cigna from 2015 to 2019. She began her tenure as a Customer Service Representative for two years, followed by a position as a Claims Processor for an additional two years. Her experience at Cigna provided her with a solid foundation in claims management and customer service within the healthcare insurance sector.
Background in Insurance Claims
Ashley Grimes has a diverse background in the insurance industry, having worked at Infinity Insurance in various roles from 2013 to 2015. She started as an Auto Claims Adjuster and later served as a Primary Injury Protection Specialist. This experience contributed to her understanding of claims processes and injury protection protocols.
Education and Expertise
Ashley Grimes earned her Bachelor of Science in Public Health from East Tennessee State University, where she studied from 2007 to 2012. This educational background supports her expertise in managing health-related claims and understanding the implications of medical records in the claims process.
Interim Administration Experience
In 2012, Ashley Grimes briefly worked as an Interim Administrator at Lakebridge Health Care Center for three months. This role provided her with insights into healthcare administration, which complements her claims processing experience in the insurance sector.