Jitendra Yadav
About Jitendra Yadav
Jitendra Yadav is a Compliance Manager-IT (BCM) at Toluna Corporate in Gurugram, Haryana, India, where he has worked since 2021. He has extensive experience in business continuity management, having held various roles in organizations such as FactSet and PINKERTON.
Work at Toluna Corporate
Jitendra Yadav has been serving as the Compliance Manager-IT (BCM) at Toluna Corporate since 2021. His role is based in Gurugram, Haryana, India, and operates in a hybrid work environment. In this position, he has led the implementation of the Business Continuity Management (BCM) system across Toluna. He also conceptualized and implemented the business continuity management system for Toluna's digital platform, 'Toluna Start'. His responsibilities include conducting BCM awareness sessions and guiding critical processes such as Business Impact Analysis (BIA), Risk Assessment (RA), Business Continuity Strategy (BCS), and Business Continuity Plan (BCP).
Previous Work Experience
Before joining Toluna, Jitendra Yadav worked at PINKERTON | Comprehensive Risk Management as the Crisis & Incident Manager for North India, serving a client, Amazon, from 2019 to 2021. Prior to that, he was employed at FactSet as the Business Continuity Manager from 2017 to 2019. His career also includes a significant tenure at Bangalore International Airport Ltd, where he held the position of Assistant Manager-Emergency & BCM from 2008 to 2017. Earlier in his career, he worked as an F&B Assistant at Le Royal Meridien Beach Resort & Spa in Dubai from 2005 to 2007.
Education and Expertise
Jitendra Yadav completed his high school education at Military School Ajmer from 1994 to 2001. He then pursued a Bachelor’s Degree in Hospitality Management and Catering Technology at the Army Institute of Hotel Management & Catering Technology from 2001 to 2005. His educational background supports his expertise in business continuity management, risk assessment, and compliance within IT environments.
Skills and Responsibilities
In his current role, Jitendra Yadav conducts BCM awareness sessions and supports Request for Information (RFI) and vendors' IT risk assessment activities. He coordinates with IT teams to plan and execute table-top exercises and tests, which include database failover, application failover, backup recovery and restore, and IT helpdesk tabletop exercises. His work focuses on ensuring that critical processes are effectively developed and maintained.