Manshita Rahal
About Manshita Rahal
Manshita Rahal serves as the Lead Project Manager for Client Services (Global Accounts-APAC) at Toluna, where she has worked since 2023. She has a strong background in project management and client services, with previous roles at Lenskart.com and a solid educational foundation in Applied Statistics and Office Management.
Work at Toluna Corporate
Manshita Rahal serves as the Lead Project Manager for Client Services (Global Accounts-APAC) at Toluna, a position she has held since 2023. In this role, she leads cross-functional project teams to execute large-scale research initiatives for global clients. Her responsibilities include conducting risk assessments and implementing mitigation strategies to ensure project success. She regularly reports to client regional stakeholders to maintain high levels of customer satisfaction. Prior to her current role, she worked as a Senior Project Manager for Client Services (South-East Asia & India) and as a Project Manager for Client Services (India-SPOC APAC) at Toluna.
Education and Expertise
Manshita Rahal holds a Post Graduate Diploma in Applied Statistics/Industrial Statistics from Indira Gandhi National Open University, which she completed from 2019 to 2020. She also earned a Bachelor of Arts degree in Office Management & Secretarial Practices (OMSP) and Economics from the University of Delhi, studying from 2015 to 2018. Additionally, she is certified in IELTS with a CEFR level C1 and an overall band score of 7.5, indicating proficiency in English.
Background
Before joining Toluna, Manshita Rahal worked at Lenskart.com in various roles. She began her career there as a Customer Service Specialist, focusing on eye care from 2015 to 2017. She then progressed to positions such as Team Lead and Subject Matter Expert within the Lenskart@Home division, where she worked from 2018 to 2020. Her experience at Lenskart.com provided her with a solid foundation in client services and project management.
Achievements
At Toluna, Manshita Rahal has implemented process improvements that significantly reduced project turnaround time, enhancing overall project efficiency. Her ability to lead teams and manage complex projects has contributed to the successful execution of research initiatives for global clients. Her focus on risk assessment and mitigation strategies has further ensured the success of the projects she manages.