Simone Knollenburg
About Simone Knollenburg
Simone Knollenburg is the Customer Service Manager at TOMS with over a decade of experience in wholesale and customer service management.
Current Title and Role at TOMS
Simone Knollenburg currently holds the position of Customer Service Manager at TOMS, a role she has been in since November 2019. In this capacity, she brings over a decade of experience in wholesale and customer service management. Known for her initiative, leadership, and effective planning, Simone leads the customer service team at TOMS, significantly contributing to the company's service strategies.
Previous Roles at KING LOUIE | Exota BV
Simone Knollenburg has an extensive background in diverse roles at KING LOUIE | Exota BV. She worked as Senior Coördinator Sales & Marketing Support Wholesale Fashion for 10 months in 2019, and prior to that, served as Senior Coördinator International Agents Service & Key Accounts from 2018 to 2019. She also held the position of Coördinator Agentenservice & International Customer Support (ICS) Wholesale from 2013 to 2017 and worked in Internationale Sales & Customer Support Wholesale from 2011 to 2012.
Early Career at Pakhuis Oost
Before joining KING LOUIE | Exota BV, Simone Knollenburg built her foundational career experience at Pakhuis Oost. Over seven years, from 2004 to 2011, she worked in the role of Office & Sales Pakhuis Oost Wholesale in Amsterdam. This position in the Home & Lifestyle sector provided her with significant insights and experience in sales and office management.
Educational Background
Simone Knollenburg pursued her higher education at Hogeschool Inholland / Inholland University of Applied Sciences, where she studied Cultuur en Beleid and achieved a Baccalaureus degree, completing her studies in 1999. Prior to this, she attended Hooghe Landt College in Amersfoort, completing her HAVO in 1993.
Skills and Expertise
Simone Knollenburg is recognized for her strong background in sustainability, originality, and creativity. Her skills align well with TOMS' mission and values. She is highly communicative, commercially savvy, and customer-focused, playing a key role in enhancing TOMS' global customer service operations through her extensive experience in both national and international retail markets.