Christine Groome
About Christine Groome
Christine Groome is an IT Specialist with a background in Cyber Security and extensive experience in technical support and customer service. She has worked at various organizations, including Virginia Tech and Torc Robotics, and possesses skills in managing printing, audio/visual, and digital signage systems.
Work at Torc Robotics
Christine Groome has been employed at Torc Robotics as an IT Specialist since 2021. In this role, she focuses on various IT operations, contributing her expertise to enhance the company's technological infrastructure. Her responsibilities include managing IT systems and providing technical support to ensure efficient operations within the organization.
Previous Experience at Virginia Tech
Christine Groome worked at Virginia Tech in multiple capacities. From 2018 to 2021, she served as the IT Operations Coordinator at the Pamplin College of Business, where she managed printing, audio/visual, and digital signage systems. Prior to this role, she was a Computer Support Specialist from 2015 to 2018, providing technical assistance and support to students and faculty.
Education and Expertise
Christine Groome studied Cyber Security at New River Community College, where she earned an Associate's Degree between 2017 and 2020. Her educational background complements her technical skills, which include proficiency in Adobe Creative Cloud. This combination of education and skills enhances her capabilities in IT support and operations.
Customer Service Background
Christine Groome has a strong background in customer service, which she developed through various roles in the technology sector. Her experience includes working as an Easy Tech Supervisor at Staples and as a Geek Squad Consultation Agent at Best Buy. This customer service experience supports her technical roles by enabling her to effectively communicate and assist users with their IT needs.