TouchBistro
TouchBistro provides a comprehensive restaurant management platform, offering solutions like point of sale, payment processing, and staff management tailored for various types of dining establishments across multiple regions including North America and the United Kingdom.
Services
TouchBistro offers a comprehensive restaurant management platform that caters to a variety of needs within the food service industry. Key services include point of sale (POS) systems, payment processing, staff management, floor plan and table management, menu management, and tableside ordering. The platform is designed to support different types of restaurants such as full service, fine dining, family style, quick service, fast casual, bars and clubs, and breweries and wineries. TouchBistro also provides extensive customer support with 24/7 availability and an online help portal.
Front of House Solutions
TouchBistro's front of house solutions focus on delivering speed and service quality. Integrated payment systems and customer-facing display options streamline transactions, improving overall customer experience. The system also allows restaurants to efficiently manage floor plans and tables, ensuring optimal seating arrangements and minimizing wait times. These features are essential for maintaining high service standards in high-traffic environments.
Back of House Solutions
TouchBistro offers robust back of house solutions to enhance operational efficiency and cost control. Key features include a kitchen display system that streamlines communication between front and back of house staff, reducing errors and improving order accuracy. Additionally, the profit management tools provided by TouchBistro assist in controlling costs, optimizing inventory, and increasing overall profitability for restaurant operations.
Guest Engagement Tools
TouchBistro provides a range of guest engagement tools designed to enhance customer loyalty and increase sales. These tools include gift cards, loyalty programs, marketing automation, online ordering, and reservation management. Such features help restaurants attract and retain customers by offering convenient and attractive options for dining and engagement, ultimately leading to a better overall customer experience.
Global Reach and Integrations
TouchBistro supports integrations that enhance functionality and streamline operations for its users. The platform is available in multiple regions including North America, the United Kingdom, Mexico, and Colombia, among others. By offering seamless integrations and a global reach, TouchBistro enables restaurants to customize their tech stack to better meet their operational requirements and regional preferences.