Alanna Taylor
About Alanna Taylor
Alanna Taylor is an Account Manager at TouchBistro, where she has worked since 2022. With over seven years of experience in customer service and sales, she has held various roles in the hospitality and marketing sectors.
Work at TouchBistro
Alanna Taylor currently serves as an Account Manager at TouchBistro, a position she has held since 2022. In this role, she utilizes her extensive experience in customer service and sales to manage client relationships and support their needs within the SaaS sector. Prior to her current role, she worked as an Account Development Representative at TouchBistro from 2021 to 2022, where she focused on developing new business opportunities and enhancing customer engagement.
Education and Expertise
Alanna Taylor studied at the Ted Rogers School of Management at Ryerson University, where she earned a Bachelor of Commerce (BCom) degree with a focus on Marketing from 2016 to 2020. This academic background has equipped her with the knowledge and skills necessary for her career in marketing and customer service, particularly within the SaaS industry.
Background
Alanna Taylor has over seven years of experience in customer service and sales across various industries. Her career began in the hospitality sector, where she worked as a server and hostess at JOEY Restaurant Group and as a server at Petty Cash. She also gained experience in marketing as a Marketing Intern at Honeycomb Hospitality Group. Additionally, she held roles in customer-facing positions at Air Miles and Victoria's Secret Pink.
Previous Work Experience
Before joining TouchBistro, Alanna held multiple roles that contributed to her professional development. She worked as a Campus Brand Ambassador for Air Miles in 2017 and served as a Swim Instructor at Osler Bluff Ski Club. Her early career also included positions as a Lifeguard at Blue Mountain Resort and as a Sales Specialist at Victoria's Secret Pink, showcasing her diverse skill set in customer service and sales.