Paul Pavlek
About Paul Pavlek
Paul Pavlek is a Customer Care Coordinator at TouchBistro, where he has worked since 2021. He has previous experience in various management roles in the hospitality industry, including positions at ELEPHANT AND CASTLE PUB LTD and Northern Maverick Brewing Co.
Work at TouchBistro
Paul Pavlek has been employed at TouchBistro since 2020. He initially joined the company as a Product Support Technician, where he provided technical assistance and support to users of the TouchBistro platform. In 2021, he transitioned to the role of Customer Care Coordinator, a position he has held for three years. In this role, he focuses on enhancing customer satisfaction and ensuring that clients receive the necessary support for their restaurant management needs.
Previous Experience in Hospitality
Before joining TouchBistro, Paul Pavlek held various positions in the hospitality industry. He worked as an Assistant General Manager at Elephant and Castle Pub Ltd for four months in 2018, where he contributed to daily operations in the Toronto area. In 2019, he served as Operations Manager at Northern Maverick Brewing Co for eight months, overseeing operational efficiency. Additionally, he was the Restaurant and Bar Manager at Rock Lobster Restaurant from 2015 to 2016, where he managed restaurant operations on Queen St. W.
Education and Expertise
While specific educational details are not provided, Paul Pavlek's career in the hospitality and customer service sectors reflects a strong foundation in operational management and customer care. His roles have equipped him with skills in team leadership, problem-solving, and customer relationship management, essential for his current position at TouchBistro.
Career Progression
Paul Pavlek's career has demonstrated a steady progression within the hospitality and technology sectors. Starting as a Restaurant and Bar Manager, he advanced to roles with increasing responsibility, including Operations Manager and Assistant General Manager. His current dual role at TouchBistro showcases his adaptability and commitment to customer service in a tech-driven environment.