Rodrigo Lima
About Rodrigo Lima
Rodrigo Lima serves as the Senior Manager of Production Support at TouchBistro in Toronto, Ontario, a position he has held since 2021. He has a background in IT operations and application support, with previous roles at Bond Brand Loyalty and goeasy Ltd.
Work at TouchBistro
Rodrigo Lima has served as the Senior Manager of Production Support at TouchBistro since 2021. In this role, he is responsible for overseeing production support operations, ensuring system reliability, and managing support teams. His tenure at TouchBistro has been marked by a focus on improving operational efficiency and enhancing customer satisfaction through effective support strategies.
Previous Experience in IT Operations
Prior to his current position, Rodrigo worked at Bond Brand Loyalty as the Manager of IT Operations from 2017 to 2020. In this capacity, he managed IT operations, focusing on system performance and operational support. He also held the position of Manager of Enterprise Application Support at goeasy Ltd. from 2020 to 2021, where he was responsible for supporting enterprise applications and ensuring their optimal performance.
Early Career in Software Development
Rodrigo began his career in software development at D+H, where he worked as a Software Developer Co-op from 2008 to 2010. He then transitioned to a full-time Software Developer role at the same company from 2010 to 2012. His early experiences in software development provided him with a strong foundation in technical skills and problem-solving.
Education and Expertise
Rodrigo studied at Sheridan College, where he achieved a System Analyst Co-op designation. His education has equipped him with the analytical and technical skills necessary for his roles in IT operations and production support. This academic background complements his extensive professional experience in the technology sector.